Frequently Asked Questions
Every day we get inundated with e-mails from people asking he most basic of questions like:
"What's the weather like?" to such questions as: "How far is it from my hotel to the middle
of Magaluf?" We always try to answer every single e-mail we receive, but have listed those
most frequently asked questions below, which will (a) hopefully answer your queries and (b)
reduce our workload!
OK, let's start with
What is the weather like?
Hot...Between May and October it is virtually sunshine all the way with very little rain.
In July and August it can be very humid and at night it is very sticky. If you come to
Mallorca over the Winter months you will need to bring a jumper and/or coat for the evenings
because it does go cooler but there will almost certainly be some stage each day when you
can still enjoy the sun.
How many cigarettes can I take back home with me?
The simple answer is that there is no limit these days, but if you click
you will get some official guidlines.
Can I make reverse charge phone calls to the UK or Ireland from Mallorca?
Yes, dial 1408 and you will get connected to an operator
Do you have ATM machines in Mallorca?
Of course we do, how Third World do you think we are ... doesn't everywhere these days?
To check out the location of ATM's abroad for Visa and Mastercard, check out their websites
Can you buy baby foods, nappies and milk in Mallorca?
Yes. Heinz baby foods and other brands are available in Supermarkets and Chemists, as are
most brands of nappies. In Spain Nutraben is similar to SMA baby milk. Milupa Aptimil is
available in Supermarkets as is Cow & Gate, which is available in the some smaller supermarkets.
How much does a taxi cost from the airport and how long does it take?
It takes about 15 - 20 minutes and costs around 35 - 40 euros. Palma taxi fares can be
Can I get to Magaluf or Palma Nova by bus from the airport?
Yes, but by the time you get here it will be time to go back home to catch your return flight!
Only joking, it's not THAT bad. You catch the A11 bus from the airport which will take you into the resort.
Is there anywhere for me to access my e-mails while I am on holiday?
Yes, there are several internet cafe's around town and many bars have free Wifi for customer's
I am thinking of coming to Majorca to work in the Summer months, what do you recommend?
As you can imagine, work in the Summer varies from one year to the next. It is impossible to point
you in any direction, but what we would recommend that you come out on a cheap package towards the
end of April and look around for work - and accommodation - while you are here. If you get fixed
up then stay. If not, just enjoy the holiday!
Can you organise accommodation for me?
We can only arrange short term holiday accommodation, not long term accommodation. If you want to
check out the hotels and apartments we have available go to the
Alpha Rooms website
or get an immediate quote by filling in the form at the top of this page.
Is there anywhere I can hire a wheelchair or mobility scooter?
Yes, Lower Hire hire wheelchairs, mobility scooters and everything you could possibly need
while on holidays, including buggies, cots, TVs, DVDs etc. Contact them via their website
They will deliver to your hotel or apartment.
If I have a problem, is there a consumer office I can go to?
Yes, but it is in Palma. You can phone them, but be prepared to speak Catalan - Spanish probably won't do you!
The phone number of the Oficina Municipal de Informacion al Consumidor (OMIC) is 971 712 748 or 971 724 650,
and the offices are in the Plaza Olivar No.4 - which is close to the Plaza Espanya.
Can I do the UK lottery while I am on holiday?
No, unless you do it online at
You can, however, partake in the Spanish Lottery, and the Euro Millions, which is the same as 'back home' except
it costs you 2€ per line. There are three offices locally, two are in Palma Nova. One is on the sea front opposite
the tourist information office, and the other is on Avenida de la Playa, which is the main road leading up from
Palma Nova beach by the taxi rank. The other is in Magaluff opposite Mrs Doyle's Irish Music Bar. If you buy a
ticket for the Spanish lottery and need to check it when you get back home you can do so at: